You just found the perfect product on Jaxxon and can’t wait to get your hands on it. But now starts the anxious waiting game of “When will my order arrive?” We’ve all been there – tracking the shipping status multiple times a day and wondering why it’s taking so long.
The good news is Jaxxon ships most orders pretty quickly. In this article, we’ll walk through the entire shipping process, from the time you click “Buy Now” to the moment that precious package shows up at your door. So read on to get the inside scoop and set accurate expectations for your next Jaxxon purchase!
Order Processing Time: Up to 72 Hours
After you complete checkout on Jaxxon.com and your payment is authorized, your order enters the processing phase.
This is when Jaxxon verifies payment, checks product availability in their warehouse, and gets your items ready to ship out. Processing usually takes 1-3 business days.
Some key things to know about processing:
- Weekends and holidays don’t count – Jaxxon only processes orders Monday thru Friday. Any orders placed after 2 pm Pacific Time on Friday or over the weekend will start processing the following Monday.
- Inventory availability matters – If an item you ordered is out of stock or backordered, it can’t ship out until more inventory arrives at Jaxxon’s warehouse. This may delay processing while they wait on the product.
- Payment issues can cause delays – If there’s a problem authorizing your payment method, Jaxxon’s billing team has to resolve it before your order can process. Reaching out to customer service quickly can help minimize this.
- Large orders take longer – If you purchase a high quantity of items or large products like furniture, Jaxxon needs more time to get everything prepared for shipment.
As long as there are no inventory or payment hiccups, you can expect your standard Jaxxon order to finish processing within 1-3 business days after you check out. Keep an eye out for a “Shipping Soon” email – this means your order is almost ready to ship! If you’re considering other options, you might want to compare the offerings at GLD Shop vs Jaxxon to ensure you’re making an informed choice.
Shipping Time: Allow 1-5 Business Days
Once processing is complete, your order will be released for fulfillment and handed off to Jaxxon’s shipping partners. This kicks off the transit time.
Jaxxon primarily uses UPS and FedEx to ship orders. Most packages ship out of their main warehouse in California.
Jaxxon offers free economy shipping that takes 3-5 business days for delivery within the continental US. That means after your package ships, you can expect it to arrive within 3-5 business days.
Shipping times can vary based on:
- Your location – West Coast addresses get faster delivery than the East Coast.
- Shipping speed – Upgrading to faster shipping like 2-day air will get your order there quicker.
- Inventory availability – If an item is backordered, your full order may ship in multiple packages as stock becomes available.
- Carrier transit times – FedEx or UPS could experience regional delays due to weather, holidays, etc.
Shipments to Alaska, Hawaii, PO boxes, and US territories may take longer. International shipping timelines also vary greatly depending on location.
Be sure to check your email for a “Shipped” notification from Jaxxon – this means your order is on its way! The email will include tracking info so you can follow the progress.
Order Processing + Shipping = 4-8 Business Days Total
Putting it all together, you can expect your complete Jaxxon order to be delivered within 4-8 business days from the time you checked out, barring any inventory or payment issues.
Here is a breakdown of the timeline:
- Day 1 (Monday): Place your order before 2 pm PST
- Day 1-3: Jaxxon processes the order (1-3 business days)
- Day 4/5: Order ships out via UPS/FedEx
- Day 5-9: Package is in transit (3-5 business days)
- Day 8 or 9 (Tuesday/Wednesday): Order delivered
Of course this is just a general estimate – your specific timeline may be a bit shorter or longer depending on factors mentioned above like location, shipping speed, etc.
But you can count on Jaxxon getting your purchase shipped out quickly and on its way within 1-3 days after you order. Then just allow 3-5 business days for postal service delivery.
What to Do If Your Order Is Delayed
Sometimes delays happen that hold up processing or delivery. Here are tips on resolving issues:
- Inventory backorders – If an item you ordered is out of stock, contact customer service to see if they can substitute a similar product and ship the remainder separately when back in stock.
- Payment problems – Reach out to the billing team right away if your payment failed. Provide an alternate payment method so the order can process.
- Processing taking longer than 3 days – Check your account online to see if an order is still processing after 3 business days. If so, contact Jaxxon to have them look into it.
- No tracking updates – If your tracking number hasn’t updated for several days, the package could be stuck. Call the shipping carrier to troubleshoot.
- Weather/holidays – Carriers often experience delays around major holidays and inclement weather. Unfortunately this is out of Jaxxon’s control, but the delays are usually temporary.
Reaching out to Jaxxon’s customer service team is the best way to troubleshoot any issues and get things back on track quickly.
Tips for Faster Shipping
Want your Jaxxon goodies to arrive sooner? Here are some tips:
- Order early in the day – Purchases made before 2 pm PST can ship same-day or next day. Late afternoon orders will sit until the following day.
- Upgrade your shipping – Opt for expedited 1-2 day shipping at checkout to shave off a couple transit days. Overnight and same day options are also available for select areas.
- Use Amazon Pay – Orders paid with Amazon Pay get prioritized for faster processing.
- Check stock status – Choose in-stock items only if you want the fastest turnaround. Backordered stuff will ship separately and slow things down.
- Set your delivery address – Make sure your shipping address is correct to avoid delays or having to reroute packages.
- Select weekday delivery – Carriers don’t deliver on Sundays. So Friday/Saturday shipments will arrive Monday/Tuesday.
With strategic ordering and shipping upgrades, you may be able to get your hands on new Jaxxon gear a little bit sooner!
Tracking Your Jaxxon Order
Once your purchase ships out, you’ll receive an email and text notification from Jaxxon with carrier tracking info.
You can also view tracking details right on your account dashboard. Just log into your Jaxxon profile and navigate to Order History – tracking numbers will display there.
Be sure to bookmark and check your tracking number periodically. It will show each step as your package travels from Jaxxon’s warehouse to your doorstep, so you can follow the progress.
Both UPS and FedEx also offer delivery notifications. Opt-in to get an email or text alert when your Jaxxon order is out for delivery and delivered so you don’t miss it!
How much is Jaxxon’s shipping?
Jaxxon offers free economy shipping (5-9 business days) on all orders within the continental US. For faster delivery, upgraded shipping options are available starting at $9.99 for 3-7 day expedited. Overnight and same-day shipping is available to select areas for an additional cost.
What shipping carriers does Jaxxon use?
Jaxxon primarily ships via UPS and FedEx within the United States. For some oversized items, they may use specialty carriers like freight trucks. International orders ship via DHL.
When does my order ship out?
Orders placed before 2 pm PST on business days will ship either same-day or next business day after processing is complete. Weekend and holiday purchases start processing the following Monday.
What if my order arrives damaged or incorrect?
Inspect your shipment when it arrives and note any damage or missing/wrong items on the delivery receipt. Contact Jaxxon customer service within 3 days of delivery to start a return/exchange for any issues.
Can I return my order to a local Jaxxon store?
For online purchases, items need to be shipped back to Jaxxon’s returns processing facility. However, you can return eligible items ordered online to a physical Jaxxon store location as long as you have the packing slip included with your shipment.
What if I need my order faster – can I pay for next day air?
Yes! Jaxxon offers expedited shipping upgrades during checkout, including next-day air and same-day delivery for qualifying ZIP codes. Overnight and same-day options do cost extra, but ensure your order arrives ASAP.
What happens if I enter the wrong shipping address and my order gets lost?
Contact Jaxxon customer service immediately if you realize you made a mistake with the shipping address. If the package has already shipped, they can try to redirect it or have it returned to sender so the correct address can be updated.
When should I start tracking my order?
You’ll receive a tracking number via email and text as soon as your order ships out. Make sure to bookmark this so you can start tracking the package’s movement right away. Don’t wait to track – the sooner the better!
What happens if I miss a delivery attempt?
The carriers (UPS, FedEx) will leave a note with instructions for redelivery or pickup options. You may be able to reschedule through their website or customer service. Or have the package held at a nearby depot for convenient pickup.
The Wait Is Over…Enjoy Your New Jaxxon Gear!
The whole point of buying awesome new products is being able to actually use them! With a typical delivery window of 4-8 business days, your shiny Jaxxon purchase will be in your hands before you know it.
Discovering the ideal neckline for your style is essential. Finding your neckline’s perfect match is a journey worth taking. And in case unexpected delays arise, rest assured. Reach out to our customer service team, stay vigilant with tracking, and remember the tips above for a seamless ordering experience.
Here’s to many more fruitful purchases with your new inside scoop on Jaxxon’s order processing and shipping process. Bonus points if you rock your new Jaxxon gear the day it arrives!